Strategic Plan

77 Yarmouk University Satisfaction Index (YUCSI). university employees. Director of Quality Center; Director of Computer Center; Human resources department. value of general satisfaction 70%). Guaranteeing the quality of administrative procedures in all the departments of the university. 1/6/ 2016 31/12/ 2020 Excellent administrative system. Vice President for Administration; Faculties Deans; Heads of Departments. Feedback about administrative procedures. Provide appropriate learning resources and scientific databases to serve scientific research at the university. 1/6/ 2016 31/12/ 2020 Electronic databases and electronic journals Vice President for Academic Affairs; Library Manager; Director of Computer Center. The available number of global databases in annual increase Establishing a Research Consultancy Center at the University. 1/6/ 2016 31/12/ 2016 Research and Consultation Center. Vice President for Academic Affairs Approval of the Center and its instructions. Enhancing the quality culture in the university . Activating the role of Dean’s Assistant in all faculties of the University. 1/6/ 2016 31/12/ 2016 Following up the implementatio n of quality and its procedures in faculties. University President; Deans’ Council; Faculties Deans. Approval of the administrative tasks for the Dean’s Assistant. Forming quality assurance committees in faculties and departments 1/6/ 2016 31/12/ 2016 Follow up the implementatio n of quality and its procedures in departments Dean of the faculty; Director of Quality Center; Assistant Dean for Quality Control; Approval of the tasks of the committees.

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