Strategic Plan

76 remote governorates and increase their diversity. Axis: Quality Management Strategic objective: Achieving excellence in the educational process, raising the level of its outcomes to meet the needs of the local community, paying attention to the quality of scientific research at the university, and achieving the excellence of accuracy and transparency in the administrative work. Sub-objectives Operational activities Time frame Outcomes In charge entity Achievement’s Indicator From To the commitment to apply quality assurance standards at the university. formulating clear instructions and procedures for quality in the university through activating the quality department in the quality center and developing the faculty members. 1/6/ 2016 31/12/ 2016 Quality Control and Assurance Center at Yarmouk University. University president; Deans’ Council Approving the instructions and the organizational structure of the Center. Strengthening self assessment procedures for all university employees 2016 2020 Annual self- assessment report. Vice President for Quality; Faculties Deans; and heads of departments Assessment Index. Building a comprehensive database and statistics for quality assurance programs at the university. 1/6/ 2016 1/6/ 2017 Certified information system at the university. Deans’ Council; Vice President for Quality; Director of Computer Center. Instructions for creating the database. Periodic review of feedback through the creation of 1/6/ 2016 31/12/ 2020 Satisfaction Index of Vice President for Quality; The value of satisfaction index annually (reference